One thing seems for sure: people are not ready for "digital workers" just yet. That's the lesson learned by Sarah Franklin, the CEO of Lattice, a human resources and performance management platform that offers performance coaching, talent reviews, onboarding automation, compensation management and a host of other HR tools to more than 5,000 organizations around the world. What is a digital employee? According to Franklin, it's avatars like Devin the engineer, Harvey the lawyer, Einstein the service agent and Piper the sales agent who have "entered the workforce and become our colleagues". But these are not real workers.

Yaraa Manager takes Voice input from the user and executes this command with AI and gets things done for you. It is the easiest way to manage teams, projects, and tasks. Team members can chat and talk with each other with ease. It gives teams everything they need to stay in sync, hit deadlines, and reach their goals. Manage your projects in one centralized platform without human Interaction.

According to a recent McKinsey survey of executives, companies have pushed the time frame for digitizing many aspects of their business, from internal operations to supply chain and customer interactions, by three to four years. Digital products in those companies' portfolios have also shot some seven years ahead of where they had expected to be prior to the pandemic. The Great Resignation, skill shortages, supply chain disruptions, working from home, touchless customer experience, and agile process redesigns are paradigm shifts that businesses have rapidly needed to adapt to. But how do companies stay dynamic, resilient, and efficient in this new era? We believe that a big part of the solution may be found in digital employees, powered by automation and AI.

"We shape our tools and, thereafter, our tools shape us." Making the right technology decisions at the start of your chatbot journey has a significant influence on what your chatbot's trajectory will be. Choose and shape your tools wisely. As later in the process those tools will shape and influence the way you plan, develop, scale your chatbot. Chatbot development tools and frameworks can be divided into three categories, roughly.

Originally published on SKAEL's Blog, republished (Feb 2021) "Work is work, and what matters to the worker is neither the product nor the technical process, but the pay, the hours, the attitude of the boss, the physical environment. The application of [technology] to industry will mean very little. What they will care about is what their fathers and mothers care about today -- improvement in the conditions of labor." The quote above was written in 1950, imagining a working world 50 years in the future in the year 2000. Huxley imagined that a huge increase in technological capabilities would change the nature of work substantially and it would be very different from what the farmers and factory workers did in his time. It's nearly impossible for today's working generation to imagine going to the office and seeing rows upon rows of desks with typewriters and adding machines clicking away, with secretaries delivering hand-typed memos and letters to physical inboxes as the primary form of written communication.

Financial institutions such as banks are at the forefront of technological innovations, looking for ways to execute faster and serve their customers better. It may be tempting to embrace whatever technology comes on the way in striving for the latest and greatest solutions. It has led to the proliferation of chatbots that claim to reinforce call centres with automation. In reality, these bots behave like dated robots and are stubborn in how they communicate with customers, building an IVR 2.0 format that frustrates callers and does not allow banks from serving customers. Due to the pandemic and the possibility of subsequent lockdowns, this seems challenging.

New York, October 1, 2020 – IPsoft, the largest independent leader in enterprise artificial intelligence (AI), today announced that it has rebranded as Amelia, an IPsoft Company. Chetan Dube, founder and CEO of Amelia commented: "Since its naissance, the mission of IPsoft has been to create fulfilling, human experiences through groundbreaking AI solutions. As an industry, we are now reaching a tipping point where we're seeing significant improvements in both the cognitive maturity of solutions and accelerated adoption across all industries. While this presents exciting immediate opportunities for businesses, the lasting impact of this world-altering technology depends on the pioneering spirit of its creators to discover new ways in which it can enhance and enrich the human experience. "Emboldened by this pioneering spirit, we've changed our name to Amelia, in honor of the groundbreaking aviator Amelia Earhart.

One year ago, I was visiting with the CEO of a financial services company, and she was telling me about its implementation of digital employees. "They do rote tasks, and they work on projects," she said. "In fact, we even assign them employee numbers!" I was aware of digitalizing routine, repetitive tasks for digital agents to perform, and of the work that was being done with robotic process automation (RPA)--but was surprised at the idea of a digital assistant that was a full-time employee in an organization. Now one year later, digital assistants are being taught to behave in even more human-like fashion so they can assume more responsibilities.

Prior to joining IPsoft, Chetan served as an assistant professor at New York University. A number of insurers are in the middle of pandemic-proofing their policies, but there is another category flourishing in the sector: technologies tailored to the needs of insurance companies (insurtech). Insurtech focuses on disrupting the industry through technological breakthroughs, and traditional insurance firms are starting to utilize innovative technologies to amplify the work of employees while enhancing the customer experience. The companies that are thriving have embraced the concept of a hybrid workforce -- a culmination of human and digital employees coming together for greater productivity, efficiency and service delivery. Powered by AI, digital employees allow insurers to easily scale their customer-facing processes in any climate.

The COVID-19 pandemic has emptied the world's offices, sending most of us to work from home for the foreseeable future and facilitating a mass migration to the digital workplace. AMELIA ("AI ME AMELIA") from IPsoft can read 300 pages in 30 seconds, comprehend multiple languages (including logic and context), and is installed in more than 500 banks, insurance companies, and retail giants. PCMag Editor-in-Chief Dan Costa interviewed IPsoft CEO Chetan Dube in 2018, so we reached out to see what AMELIA is capable of in 2020, how it's helping with COVID-19 recovery plans, and whether we'll be welcomed back to our workspaces by AMELIA-like AI coworkers. PCMag: According to the World Economic Forum's The Future of Jobs Report, half of the world's employees will be digital by 2025. When you think about the amount of jobs that would be lost in that instance, it is imperative that businesses embrace the technology.